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Paris Est
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4 étoiles
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En Famille avec ados
No soap in any of the toilets or sanitarium areas. Also very loud lots of late night drinking from residents, lots of contractors staying on site, does not feel like a family campsite
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The worst is customer support, it took 5 days to sort out booking with 2 bedrooms. We requested 2 bedrooms, price was quoted and after confirmation it turned out to be one bedroom and we needed to pay extra for amendment while arrived at night...
Also I have request for 1 night tomorrow, its already 2 days as I cannot get any response over the email about how much will it cost and on the phone no one answers...
It really feels like customer support does not have enough English language understanding, because there is always all sorts of misunderstandings every time we try to confirm anything.
Very poor service.