avis authentiques Vilanova Park

We have submitted a complaint about the disgraceful experience we had using Homair. We have used many others on the same campsite with no issues.
The reps just weren't interested in our issues I took photos and videos to show just how poor the accommodation was
Door had to be pushed/pulled hard to open door wouldn't lock, bathroom door wouldn't lock fridge shelfs were broken frid light was a constantly flashing very hard to the eyes, complete lack and poorly stocked and poor kitchen utensils under beds had not been cleaned we left the accommodation cleaner than we found it. All of the above was reported to the reps and the responses were oh look disco light decking to high for door, doors not locking it will have to be OK we will report it we emaild you on our 3rd day of our holiday

Ce client a attribué une note de 4/5 au camping "Vilanova Park" le 05/02/2022, mais n’a pas souhaité laisser de commentaire.

Everything was as expected ( very good). Only
taking a shower was very disapointing: we had to run between the waterdrops to get wet!

Ce client a attribué une note de 3/5 au camping "Vilanova Park" le 14/09/2021, mais n’a pas souhaité laisser de commentaire.

Our bungalow was ok(H08) but the ones located in E & F areas were terrible. There weren't enough green areas & plants. It looked like a huge parking space. It was not appealing at all. Our bungalow was OK. But the DOUBLE BED was TOO BIG for the room. It was extremally DIFFICULT to walk or enter the room/bed. I fall a couple of times, as there was no space to place your foot on the floor. The bed should be 10cm smaller. We don't need such a huge bed. Terraces were nice.

Very expensive cost of cover pool. Poor quality Wi-Fi.

T'he condicionesd air was not cold. T'he curtains were dirty . T'he individual mattress was dirty of urine. Very bad cleaning.

Ce client a attribué une note de 1/5 au camping "Vilanova Park" le 01/09/2021, mais n’a pas souhaité laisser de commentaire.

Homair muy mala atencionpir parte del chico tratandonos de guarros, este camping no se merece una empresa como homair que gestione los bungalows